Starbucks, a Seattle-based coffeehouse chain, is a well-known brand recognized for its signature roasts, light bites, and WiFi availability. With over 460 reviews and a rating of 4.1 stars, customers have praised the brand for its great service and friendly staff. Known for its diverse menu options and inviting atmosphere, Starbucks is a popular destination for coffee enthusiasts to relax, socialize, or get work done. Whether it's dining in, using the convenient drive-through or delivery services, Starbucks aims to provide a satisfying experience for coffee lovers. Located at 18200 Gale Ave, City of Industry, CA, this particular Starbucks branch offers a welcoming environment for both its local community and visitors. With its dedication to quality and customer satisfaction, Starbucks is a brand that continues to thrive in the coffee industry.
Reviews
The workers are nice and helpful but the manager snapped at me about wanting my drink with lite ice and tried giving me a half full cup sucks cause I go there daily
My English is not good, and the fat Mexican woman inside has a discriminatory expression. What is there to be proud of? You are also a worker in X.
Customer service was decent. The lady at the register was nice and helpful, I received my drink but was missing the cookie crumbles in it. I do understand that they were busy, so the time I received my drink was fair. The restroom was dirty and unsanitary. Overall, I would not come back to this location.
Great service but a bit unkempt. Floors with crumbs on it and furniture appeared worned and bathroom out of service.
I would avoid this store because they gave me a Venti cup with less than 1/4 of the volume filled with the drink. I asked for some ice, and it is still less than 1/3 of the volume. (The image shows what I received initially with added ice). The drink tastes extremely sweet. I went home, filled the remaining space with milk, and it tastes okay.
The staff constantly trash talks customers on their headsets. Their opinion of guests is rarely flattering. Their franchise owner or general manager is at the store daily, yet the restroom facilities have been out of order. Sometimes when I'm here I forget who has an obligation toward a standard of behavior. The head honcho is at the root of this poor workplace culture. I wonder of they're in the business of serving staff rather than customers. I'll be waiting for my check, lol.
What is not to love, exceptional speed and service. Attention to detail on point.
Walked in and heard such an enthusiastic greeting, I had to look around to make sure it was for me. Extremely welcoming and the whe exchange just made my evening. Great staff every time, this particular one was 01APR at 1745hrs. The manager on duty was the MOST enthusiastic I've ever seen, and been a Starbucks customer since 1996.
***Update ** Visited again Sat 08APR, same wonderful greeting. Same great service. Wow.
Location
18200 Gale Ave, City of Industry, CA 91748, United States
Hours
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Monday
05:30 AM - 07:00 PM
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Tuesday
05:30 AM - 07:00 PM
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Wednesday
05:30 AM - 07:00 PM
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Thursday
05:30 AM - 07:00 PM
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Friday
05:30 AM - 07:00 PM
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Saturday
06:00 AM - 07:00 PM
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Sunday
06:00 AM - 07:00 PM
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